🔐 Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Darth Cosmos Ltd (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our website or engage with our services.

By using our site or providing us with your information, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Data

  • Full name

  • Email address

  • Phone number

  • Company name

  • Billing/shipping address

  • Social media or marketplace account info (e.g., Amazon, Shopify, Etsy)

b. Technical Data

  • IP address

  • Browser type and version

  • Device and operating system

  • Cookies and analytics data (e.g., Google Analytics)

c. Transactional Data

  • Services requested

  • Payment details (processed securely via third-party payment processors)

  • Communication records (emails, messages, support tickets)

2. How We Use Your Information

We use the collected data to:

  • Provide and manage services requested by you

  • Respond to inquiries and customer support needs

  • Send updates, reports, invoices, and marketing emails (with your consent)

  • Improve our website and user experience

  • Comply with legal or regulatory obligations

3. Legal Basis for Processing (UK GDPR Compliance)

We process your personal data based on one or more of the following:

  • Your consent

  • To fulfill a contractual obligation

  • To comply with legal obligations

  • For our legitimate business interests, provided it does not override your rights

4. Data Retention

We retain personal data only for as long as necessary:

  • To fulfill the purposes outlined in this policy

  • As required by law (e.g., accounting/tax compliance)

  • Until you withdraw consent (for marketing, for example)

5. Sharing Your Data

We do not sell your data. We may share data with trusted third parties only when necessary to:

  • Deliver our services (e.g., with hosting providers, payment processors)

  • Communicate on your behalf (e.g., third-party platforms)

  • Comply with legal obligations

All data shared with third parties is protected via appropriate contracts or agreements.

6. Cookies & Tracking

Our website uses cookies and tracking tools (like Google Analytics) to enhance performance and monitor traffic. You can control cookie settings through your browser at any time.

7. Your Rights Under GDPR

As a data subject, you have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to data processing or request restriction

  • File a complaint with the ICO (Information Commissioner’s Office – UK)

To exercise your rights, please contact us at info@darthcosmos.co.uk

8. Data Security

We take data protection seriously. All personal data is stored securely, and access is limited to authorized personnel only. We use encryption, firewalls, and secure protocols to safeguard information.

9. International Data Transfers

If you are accessing our services from outside the UK, your data may be transferred to and processed in the UK or other jurisdictions. We ensure all data transfers are made in compliance with applicable laws and safeguards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the website will indicate your acceptance of the revised terms.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

📧 Email: info@darthcosmos.co.uk
🌐 Website: [https://darthcosmos.co.uk]